Just thought I should drop you a line to thank you and your team at Bahnstomer in Alton. I live in Oxford, but decided to make the journey to Alton before heading on to see some pals in London. Unfortunately for me, after leaving the Promotional Day at Bahnstormer I had a flat tyre. I’d made it about 2 miles down the road before the dashboard lit up with warnings. I decided to turn around on the off chance you guys may still be open, its was late after all, probably 5:30 on Saturday.
Tentative at first I stuck my around the door any hoped someone could help me. I was met with excellent service and a very much ‘can do’ approach. I ended up getting two new tyres and a full service.
Thank you Bahnstormer Alton, hopefully see you guys soon.
To everyone at Bahnstormer
In particular to Paul G for denting my bank account with such a cracking bike, getting the last one in the country and for colluding with my best mate on an hilarious surprise handover.
Also to Adam for getting all of my gear sorted and putting up with me trying so much stuff on and creating so much mess over a couple of weekends.
I just wanted to say a massive thanks to you all for making the whole ‘Rookie to Rider’ experience fantastic. Your customer service has been off the chart from the first time I stepped in for a ‘chat’, to the advice on bikes and clothing…and the week up at Royston getting my license was brilliant.
I can’t believe you were in on the ridiculous ‘pink’ handover of my bike so thanks for being so sporting – it’s now free of pink!
I’m absolutely loving my F 700 GS and looking forward to loads of miles and adventures on it.
If you need anyone convincing about how good the ‘Rookie to Rider’ scheme is then send them my way as I’d highly recommend it.
See you all soon for a coffee pitstop and thank again for everything.
Anna ‘Spangle’ Lambert.
Guys, specifically Eddie, and Martin in Alton,
Just want to say a big thank you to you all for such a wonderful experience buying my new Triple Black GSA. Plus the amazing servicing experience with my old GS!
The best service I think anywhere!
If Carlsberg made Motorrad garages they would probably be the second best to Alton Bahnstormer!
Bravo to the team and I can’t wait to get back across to see you all, 550 miles to go!!
This was my first service at Bahnstormer. A much more pleasant ride than my previous service provider, even in the rain. I usually get a loan bike but the “while you wait” service works for me.
A bit more than one and a half hours, with a full english breakfast across the road and I brought my book.
Good service, friendly staff and I like your video! Having a professional technician look over the bike at regular intervals is reassuring.
I have often thought that it would be nice to meet the man and to ask silly questions and hear his observations on the bike. I am very pleased, and will see you again at 18,000 miles.
Thom and I have just watched the video.
Great idea. We both loved the presentation by Dan and the whole concept.
Thanks again for looking after Thom and his toy.
John C Arthur
This weekend I visited Barnstormer Alton and wanted to let you know of what can only be described as outstanding customer service.
I had recommended my brother to BMW and Barnstormer in particular as I had bought my motorcycle from them late last year.
My brother had visited on his own and bought a 2015 RT but mentioned my name during his purchase. On the day on collection he asked if I would accompany him to collect his new machine and that Danny Kinally (Sales Manager) had mentioned me.
On Sat we arrived to collect his RT and immediately I was met by Danny with a warm smile and genuine welcome. During the handover of my brothers bike we were handed over to Mike who took his time to ensure my brother was fully appraised of his new purchase. Danny asked for the keys for my (very dirty) motorcycle and unexpectedly had it cleaned for me.
This was beyond what I have ever experienced at ANY dealership and not only left me realising why I visited Barnstormer, but just went to affirm to my brother he had made the right decision to visit too.
Please pass on my sincere thanks and gratitude for outstanding service.
I just want to say a big thank you to Adrian Ward for his help in sorting out my purchase.
Great communication, with quick responses (through emails) and accurate details made the transaction to be at it’s best. I wished i have met you and shake your hand for your help.
This was the first time I buy from you and never heard of Bahnstormer before but certainly I’ll keep you on top of my favourite websites list from now.
Will definetely return and reccomend to others and who knows, once maybe just pop in your shop.
Thank you Adrian.
Dear Danny and Eddie,
Thanks for a great Bahnstormer Breakfast Rideout to Goodwood!
Cracking morning met some great people, some stunning bikes and cars and that Fog! ?
Also, Eddie thanks for resetting my clock!
Hope to see you both again soon,
Alan Rogers (the S1000RR rider)
Thanks for organising and being back marker. This was my first Bahnstormer rideout and I had a blast. Please extend my thanks to Danny for leading the way.
Look forward to seeing the pics from the day.
I lost track of everyone once at Goodwood I hope I didn’t miss anything.
Thanks again and hope to see you on the next rideout.
p.s. Please say hello to John Gilbride for me .
Just a quick email to say a massive thank you for the delivery of my Triple Black.
Collected yesterday at about three, home just after five and now has a whooping 47 miles on the clock. Unfortunately I’ve got no time this week to use it due to personal commitments.
Big thanks to John, Ed, who did the handover, Danny and the boys behind the scenes.
This has been a massive change for me from my usual style of bike and I will not pretend it’s been easy, there has been quite a bit of soul searching and “Oh God what have I done?” moments.
It’s early days I know but I am so so chuffed, even the wife had asked me to stop smiling. Personally I cannot believe I’ve bought one, but the TB looks amazing and I loved my journey home. Lots of trips booked for next year and now really excited and to top it off I can take some clothes on next years trips as I have some pannier space.
Please pass on my thanks to your brilliant team. Best dealership I’ve ever dealt with, end of!
Regards, a smiling