Terms and Conditions

Please take a few minutes to read this before committing to one of our events. If you require any clarification then please contact us on customer.service@bahnstormer.co.uk and we will endeavour to help.

We put together a range of events that we believe you will enjoy and in doing so will enlist the services of various third-party providers who we think will provide the best experience for you. Some of these companies will have their own terms and conditions which they adhere to. The information provided below does not replace their specific requirements but forms the terms of engagement between you and Bahnstormer Motorrad Limited in the booking process.

Booking and Payment

All bookings are made via the Bahnstormer website (or in store) on a first-come first-served basis. Payment is made by card online (Visa, Mastercard, Visa Debit, Maestro, Amex) or by bank transfer and card in store (Visa, Mastercard, Visa Debit, Maestro). We will send you a confirmation email within 5 days to show receipt of your payment and details of your booking. Please carefully check the details and inform us of any errors or alterations.

By purchasing one of our events you warrant that you are legally capable of entering into contract with us.

Acknowledgment of Risk

Because we run track and off road events there is always a risk of death or injury. The partners we choose will provide the best possible environment for you to enjoy these motorsport activities but there will always be an element of risk that we need you to acknowledge and be aware of. We are not responsible for any loss, damage or injury to persons or property unless we are explicitly determined to have acted negligently.

Requirements for Participation

You must have a full, current, unrestricted UK driving licence issued by the DVLA that covers unrestricted motorcycle use. You may be asked to present this at point of registration of the event – failure to do so may mean you’re unable to participate. You need to be over 21 years of age at the point of the event commencing.

You must wear at all times on circuit:

  • Full zip together or one-piece leathers with a back protector for track riding.
  • A helmet that meets BSI 6658 type A and ACU approved in good condition
  • Durable boots and gloves with adequate protection in the event of a crash.
  • It is your responsibility to ensure that your clothing is always securely fastened on circuit.

For our off roading events you must wear at all times on the bike:

  • Strong motorcross style boots.
  • A back protector.
  • A helmet that meets BSI 6658 type A and ACU approved in good condition
  • Knee armour.

Both of our track and off road activities are strenuous so please ensure that your own level of fitness and ability are up to the level required. You will need to keep yourself adequately hydrated during the activities.

Vehicle requirements

Your motorcycle must be in good mechanical condition with plenty of brake and tyre life left for the duration of the event. Some of our events may require you to meet certain noise regulations – please check the event specifics. If you are in any doubt about the condition of your bike then please contact us to arrange servicing or repair.

Code of conduct

Your safety and enjoyment are our prime concerns while taking part in a Bahnstormer activity. The customer has a responsibility to mitigate the risks incurred. This means that you should wear all required safety equipment at all times. We ask that you respect yourself, other participants and staff on the event. Bahnstormer reserves the right to withdraw customers from the event who exhibit disruptive or dangerous behaviour that risks their own safety or the safety or enjoyment of other customers and/or staff. Any damage caused to property or equipment as a result of unruly behaviour will be charged to the customer.

Cancellation

We are unable to provide any refund within a 28 day period of the event commencing.

Greater than 28 days notice of cancellation will attract a 20% of the cost of your entry administration fee.

We cannot be held responsible for third party companies and European circuits cancelling on moving dates.

Flights and Ferries are booked by the individuals and therefore we cannot be held responsible for cancellations, date movement or errors.

Insurance

You must have suitable personal travel insurance – if you are unable to make the event at the last minute for reasons such as ill heath then you may be able to get some sort of reimbursement through your own insurance.

European Heath Insurance Card – when partaking in any European event we insist that you have a valid EHIC card. They are free and ensure that you have access to medical assistance should it be required.

Trackday Insurance – you need to have specific track insurance (medical not motorcycle) when you are on our European Events. On some occasions the circuit maybe able to provide this for a fee but we generally recommend getting a policy in place in good time before departure.

For bike transport we use third party companies. Please check the specific event what level of motorcycle transit insurance is available. You will generally be responsible for packing your own bike in the UK and unpacking it at the destination so that you may satisfy yourself that there is adequate protection in place against transit damage.

Force Majeure

We cannot pay any compensation, damages, expenses, costs, losses or any other amount of any description or otherwise accept responsibility if we have to change or cancel a booking or your booking cannot be provided as or when agreed, or your booking arrangements prove deficient or you suffer any loss or damage of any description (including death or personal injury) as a result of circumstances or an event beyond our control, which we could not foresee or avoid even after taking all reasonable care. Such circumstances will usually include war, terrorist activity, civil unrest, industrial dispute, fire, natural or nuclear disaster, bad weather and all similar circumstances and in all such cases whether, actual or threatened.

Complaints

We are really hope that you get immense enjoyment out of what we do, however, should you feel that we have in anyway fell short of your expectations on the events we run then please bring it to our attention so that we may try to resolve any issues and improve for the future.

The Managing Director
Bahnstormer Motorrad Limited
Gorport Road
Lower Farringdon
Alton
GU34 3DJ